Answers to Frequently Asked Questions
Got a question? You’ll probably find the answer here. And if not, no worries — just drop us a message using the form at the bottom of the page and we’ll be happy to help.
Do you offer free home visits?
We start with a relaxed 30-minute discovery call on Zoom or phone to explore your ideas. We only visit your home once you’re happy with the guide price and want to move forward with the design.
How do I get a price for my fitted bedroom?
After the discovery call, we create an initial design and give you a guide price—no guesswork, no pressure sales tactics.
Are your prices really lower than the big high-street brands?
Yes. Our Value Promise means we’re always cheaper than the big-name retailers—often including installation and decorating for less than the cost of their furniture alone.
Why don’t you run sales or discounts?
Because we believe in honest pricing all year round. No fake discounts, no “half-price” tricks—just great value every day.
What’s the difference between carcass and front-frame wardrobes?
Carcass wardrobes have full internal panels, making them sturdier, easier to clean, and better for hiding cables or uneven walls. Front-frame systems use your existing walls as the interior. We choose carcass because we think it’s the better, more practical option. Sharps and Hammonds both use variations of the front frame system, essentially giving you less for more.
Can I just buy the furniture without extras like decorating or electrics?
Absolutely. Those services are completely optional. We can simply supply and fit your furniture if that’s all you need.
Can you help with decorating other rooms besides the bedroom?
Yes, absolutely. While most of our work focuses on fitted bedrooms, our decorating team can often assist with other projects around the home too. We can chat through what you need during your discovery call and see how we can help.
Do you project-manage the whole job?
Yes. From design to installation, everything is coordinated by one trusted team, so the process is smooth, organised, and stress-free.
How long does a typical project take?
For a full bedroom makeover, including decorating and furniture installation, we usually need around 5 days. If you’re just having the fitted furniture installed, it typically takes only 1–2 days.
What is your lead time?
Because every piece of furniture is made to measure for your room, we typically need a lead time of 3–6 weeks from design approval to installation.
What areas do you cover?
We’re based in Brighton and cover all of Sussex. If you’re nearby and have a larger project in mind, feel free to get in touch—we’ll see what we can do.
Can I see design ideas before committing?
Yes, our initial designs come before any site visit, so you can see what’s possible and what it might cost before making decisions.
Who installs the furniture?
Our own experienced installation teams handle everything—we never outsource to random contractors.
Do you offer custom storage solutions?
Yes. Every design is bespoke to your room, needs, and style preferences, so you get a bedroom that truly works for you.
Are your consultations pushy?
Not at all. No contracts, no high-pressure sales. Just friendly advice, clear prices, and designs you can take your time to consider.
Can you work with my existing bedroom décor?
Of course. If you love your current style, we’ll design furniture to complement what you already have beautifully.
